We offer a 7-day hassle-free return policy on all products. Simply raise a return request through this page or WhatsApp us with your Order ID and reason. Our team will arrange a pickup within 24–48 hours and process your refund within 5–7 business days.
What is the warranty period on drones and cameras?
All drones, action cameras, and gimbals sold by Sumitra Enterprises come with a 1-year manufacturer warranty. Accessories such as batteries, chargers, and cables carry a 6-month warranty. Warranty does not cover physical damage or water damage.
How long does delivery take?
Standard delivery within Delhi NCR takes 1–2 business days. For other cities across India, delivery typically takes 3–5 business days. Express delivery options are available at checkout. Free shipping on orders above ₹999.
Do you offer drone repair services?
Yes! We have a dedicated service centre at our Burari, Delhi location. We repair all major drone brands including DJI, Autel, and more. You can walk in or raise a repair request online and we'll arrange doorstep pickup for repair within Delhi NCR.
What payment methods do you accept?
We accept all major payment modes — UPI (GPay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for orders below ₹25,000. All online payments are 100% secure and encrypted.
Can I cancel my order after placing it?
Yes, orders can be cancelled within 2 hours of placement at no charge. After 2 hours, if the order has been dispatched, you will need to follow the return process once delivered. Contact us immediately on WhatsApp for fastest cancellation assistance.