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Delivery & Logistics

Shipping Policy

Fast, safe, and reliable shipping to 18,000+ pin codes across India — with trusted courier partners.

18,000+
Pin Codes
12
Courier Partners
1–7
Days Delivery
PAN
India Coverage
Shipping across 18,000+ Pin Codes  |  PAN India

At Sumitra Enterprises, operating through djidronestore.in ("Website"), we strive to provide fast, safe, and reliable shipping services across India. We currently deliver to over 18,000+ pin codes nationwide. Please read the following Shipping Policy to understand our shipping process and delivery timelines.

01

Shipping Schedule (When Do We Ship?)

  • 1.1. Orders are processed and shipped Monday to Saturday, excluding Sundays and public holidays.
  • 1.2. Orders placed on Sundays or public holidays will be processed and shipped on the next working day.
  • 1.3. Order processing and shipping times may vary during festivals, sale events, adverse weather conditions, or other unforeseen circumstances.
02

Delivery Locations (Where Do We Ship?)

  • 2.1. We ship to most serviceable pin codes across India, covering over 18,000+ locations nationwide.
  • 2.2. Delivery availability may vary depending on the serviceability of your pin code and the coverage area of our courier and logistics partners. We reserve the right to refuse delivery to locations that are not serviceable.
03

Shipping Methods (How Do We Ship?)

We work with trusted courier and logistics partners to ensure secure and timely delivery of your orders. Our shipping partners may include, but are not limited to 12 trusted courier partners:

Tirupati Courier
DTDC
Blue Dart
Anjani Courier
Maruti Courier
Delhivery
XpressBees
Madhur Courier
Professional Courier
Ekart Logistics
Trackon Courier
India Post

The selection of the courier partner for a particular order is based on factors such as delivery location, product type, service availability, and operational requirements. The Company reserves the right to change or use any courier or logistics partner without prior notice.

04

Estimated Delivery Time

Delivery times may vary depending on the shipping method selected, delivery location, and courier service availability. The estimated delivery timelines are as follows:

1–3 Days
4.1. Air Cargo Shipments
Estimated delivery for urgent orders
3–7 Days
4.2. Surface Shipments
Estimated delivery for standard shipments

Please note that the above timelines are estimates only and may be affected by factors beyond our control, including adverse weather conditions, public holidays, natural disasters, transportation disruptions, or other unforeseen circumstances.

05

Shipping Charges

Shipping Mode Rate Per Kg Best For
Air Cargo ₹200 / kg Urgent & time-sensitive orders
Surface Cargo ₹100 / kg Standard & bulk shipments

The above shipping charges are indicative and may vary depending on the product dimensions, volumetric weight, delivery location, courier partner, or any additional services required. Applicable shipping charges, if any, will be displayed at the time of checkout. The Company reserves the right to revise shipping charges without prior notice.

06

Order Tracking

Order Confirmed

Your order is placed and payment verified successfully.

Processing

Our team packs your order securely for dispatch.

6.1. Shipped — Tracking ID Sent

Once your order is shipped, you will receive a Tracking ID via SMS & Email.

6.2. Track Your Order

You can track your order using the Tracking ID on the respective courier partner's website.

Delivered

Your order arrives safely at your doorstep.

6.3. If you do not receive tracking details within the expected time, please contact our customer support team for assistance.

07

Need Assistance?

If you need any assistance regarding your order, shipping, or delivery, our customer support team is here to help.

Need Any Help?

We are here to help you with any question.

9891098328
Online Help Available
Monday to Saturday
10:00 AM – 7:00 PM