Terms & Conditions

• The Website offers for sale a variety of products including electronics, daily essentials, , safety utilities, drones & accessories, cameras & scopes, security & surveillance products, home & lifestyle goods, and industrial & scientific products.
• By using this Website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or legal guardian.
• The Company reserves the right to refuse service, terminate accounts, or cancel orders if it believes that a user is under the required age or has provided false or misleading information.
• . We reserve the right to modify, suspend, or discontinue any aspect of the Website, including products, services, features, or content, at any time without prior notice.
• . We shall not be liable to any user or third party for any modification, suspension, or discontinuation of the Website or any part thereof.

• You may be required to create an account to access certain features of the Website or to make a purchase
• . By creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for updating your account information whenever necessary.
• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.
• You agree to notify the Company immediately if you suspect any unauthorized use of your account or any breach of security.
• We reserve the right to suspend, restrict, or terminate your account at our sole discretion if we believe that you have provided false information, engaged in fraudulent or unauthorized activities, violated these Terms and Conditions, or otherwise misused the Website.
• The Company shall not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials or from unauthorized access to your account.

• All orders placed through our Website are subject to acceptance, availability, and verification by the Company.
• The confirmation of an order or receipt of an order acknowledgment does not constitute acceptance of the order. The Company reserves the right to accept or reject any order at its sole discretion.
• We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases involving pricing errors, product unavailability, suspected fraudulent activity, inaccurate product information, or violations of these Terms and Conditions.
• Payment for all orders must be made in full before the dispatch of the order unless a Cash on Delivery (COD) option is expressly made available on the Website.
• We accept various payment methods as indicated on the Website. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.
• In the event of payment failure, unsuccessful transactions, or suspected unauthorized transactions, the Company reserves the right to cancel the order and take appropriate action.
• Any refund arising from order cancellation or failed transactions shall be processed in accordance with our Return & Refund Policy and the timelines prescribed by the respective payment service provider or banking institution.
• The Company reserves the right to limit the quantity of products purchased by a customer in a single order or over multiple orders, at its sole discretion.

• All prices listed on the Website are in Indian Rupees (INR) and are subject to change without prior notice.
• Unless otherwise stated, the prices displayed on the Website are inclusive of applicable taxes. Shipping charges, installation charges, or any other applicable fees, if any, shall be displayed separately at the time of checkout.
• We make every effort to ensure the accuracy of product descriptions, specifications, pricing, and images displayed on the Website. However, we do not warrant that such information is always accurate, complete, reliable, current, or error-free.
• Product images displayed on the Website are for illustrative purposes only. Actual products may vary slightly in appearance, color, packaging, or specifications due to manufacturing updates, screen settings, or other factors.
• . In the event of any error relating to pricing, product information, or availability, the Company reserves the right to correct such errors and to cancel or refuse any order placed for the affected product, whether or not the order has been confirmed or payment has been received. In such cases, any amount paid by the customer shall be refunded in accordance with the applicable refund policy.

• We aim to deliver products within the estimated delivery time frame mentioned on the Website. However, all delivery dates are estimates only and are not guaranteed.
• Delivery timelines may vary depending on the delivery location, courier service availability, weather conditions, government restrictions, public holidays, or other unforeseen circumstances beyond our reasonable control.
• The Company shall not be liable for any delay or failure in delivery caused by circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, transportation disruptions, or acts of government.
• Customers are responsible for providing accurate and complete shipping information. The Company shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete address details provided by the customer.
• If delivery cannot be completed due to the customer's unavailability, refusal to accept delivery, or incorrect shipping details, the Company reserves the right to cancel the order or charge additional shipping fees for re-delivery.
• Risk of loss and ownership of the products shall pass to you upon successful delivery of the products to the address provided at the time of placing the order.

• We accept returns and process refunds in accordance with our Return & Refund Policy available on the Website. By placing an order, you agree to be bound by the terms of our Return & Refund Policy.
• Products eligible for return must be returned in their original packaging, unused, undamaged, and with all accompanying accessories, manuals, warranty cards, and invoices, if applicable.
• Certain products may not be eligible for return, replacement, or refund due to their nature, hygiene concerns, manufacturer restrictions, or as specifically mentioned on the product page or in our Return & Refund Policy.
• Refunds will be processed only after the returned product has been received, inspected, and verified by the Company.
• Approved refunds shall be processed within the time frame specified in our Return & Refund Policy. The actual credit of the refund amount may vary depending on the payment method, bank, or payment service provider.
• The Company reserves the right to reject any return or refund request if the returned product is found to be used, damaged, incomplete, altered, or otherwise not eligible for return under the applicable policy.
• Shipping charges, installation charges, or any other service charges, if applicable, may be non-refundable unless otherwise stated in the Return & Refund Policy.

• Products sold on our Website may come with manufacturer warranties as applicable. The availability, duration, and terms of such warranties shall be governed solely by the respective manufacturer.
• . Unless expressly stated otherwise, the Company does not provide any additional warranty or guarantee regarding the products sold on the Website.
• . Unless expressly stated otherwise, the Company does not provide any additional warranty or guarantee regarding the products sold on the Website.
• We are not liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, any product purchased through the Website.
• To the maximum extent permitted by applicable law, the total liability of the Company for any claim relating to the purchase or use of a product shall not exceed the purchase price paid for that product.

• All content available on the Website, including but not limited to text, graphics, images, logos, product descriptions, videos, designs, software, and other materials, is the intellectual property of Sumitra Enterprises or its licensors and is protected under applicable intellectual property laws.
• Users may not reproduce, copy, distribute, modify, publish, transmit, display, sell, or otherwise exploit any content from the Website without the prior written consent of the Company.
• Unauthorized use of any content or intellectual property available on the Website may result in legal action under applicable laws.

• You agree to use the Website only for lawful purposes and in accordance with these Terms and Conditions. You shall not use the Website for any unlawful, fraudulent, abusive, or prohibited activity.
• You shall not engage in fraudulent transactions, provide false information, attempt unauthorized access to the Website or its systems, introduce malicious software, interfere with the Website’s operation, or otherwise misuse the Website in any manner. The Company reserves the right to suspend or terminate access to the Website for any violation of these Terms.

• Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

• These Terms and Conditions shall be governed by and construed in accordance with the laws of India
• . Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts at [Your Jurisdiction], India.

• The Company complies with all applicable laws and regulations governing e-commerce in India, including the Consumer Protection (E-Commerce) Rules, 2020, and other relevant laws as may be amended from time to time.
• . We are committed to maintaining transparent pricing, accurate product information, fair business practices, secure transactions, and an effective customer grievance redressal mechanism in accordance with applicable laws.
• (If you want u can remove 12th point it is optional upto u ye point tha issliye apni language mein likh diya hai but u should remove)

For any questions regarding these Terms and Conditions, you can contact us at: Sumitra Enterprises(djidronestore.in)